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FAQ

1. How long does it take to receive my order?
Each piece is handcrafted. Production takes 7–10 business days, plus 3–5 days for shipping.

2. Do you offer free shipping?
Yes! Standard shipping within the U.S. is free of charge.

3. Can I return or exchange my order?
Due to the custom nature of our work, we offer replacements only for damaged items reported within 48 hours of delivery.

4. Can I cancel my order?
You can cancel within 24 hours of placing your order for a full refund.

5. Do you offer custom sizes or framing options?
Yes, we offer custom sizing and framing on request. Reach out at arron@gicleemakers.com.

6. What materials do you use for prints?
We print on museum-grade archival canvas and fine art paper for exceptional longevity and quality.

7. How are the prints packaged?
Prints are carefully packaged in reinforced tubes or boxes to ensure they arrive in perfect condition.

8. Do you ship internationally?
We do! Please contact us for a custom shipping quote.

9. Will the colors match the original artwork?
Yes - our prints are color-matched by professional art photographers to faithfully replicate the original piece.

10. What if my print arrives damaged?
Email us within 48 hours with photos, and we’ll send a free replacement right away.

CRAFTSMANSHIP

• Every giclée print is crafted to order using premium, museum-grade materials.
Each piece is produced with exceptional attention to detail, ensuring rich texture, accurate color, and long-term archival quality. All prints arrive ready to hang.

• Printed on premium archival canvas and fine art paper
Each artwork is produced using museum-grade materials selected for their exceptional quality, durability, and aesthetic character.

Canvas Options
We use two types of professional-grade archival canvas:

Hahnemühle Cézanne Canvas - 100% pure cotton, 430 gsm, acid- and lignin-free, OBA-free, with a natural white matte finish. Designed for long-term archival performance and superior detail reproduction.

Breathing Color Lyve Matte Canvas - 35% cotton / 65% polyester blend, 400 gsm, OBA-free, water-resistant, and certified for 100+ years of archival stability. Ideal for vivid color and deep contrast.

Fine Art Paper. For smaller prints or paper-based editions, we use:

Arista II Fine Art Paper - 100% cotton, natural white, 210 gsm, matte finish. Acid-free and designed for archival pigment ink printing.

All media used in our studio is compatible with pigment-based inks and rigorously selected for its texture, weight, and archival integrity.

• Printed with a 12-color pigment ink system
Utilizing Canon imagePROGRAF PRO Series printers paired with the LUCIA PRO II Ink System (including Chroma Optimizer), this advanced setup delivers an expanded color gamut, deeper blacks, smooth gloss consistency, and improved abrasion resistance. Tests and Canon’s own data show prints can resist light fading for up to 200 years under proper conditions - making them true museum-quality, archival reproductions.

• Framing
Handpicked frames, sourced from top-tier manufacturers around the world. For custom orders, we offer a wide selection of frame styles, profiles, and finishes to suit any interior.

• Custom Options
Custom print sizes and framing available upon request to accommodate unique spaces and design needs.

CERTIFICATE OF AUTHENTICITY

Every artwork from Giclée Makers comes with a Certificate of Authenticity, signed and dated by our studio. This document includes the artwork’s title, artist name, original creation date, print size, medium, and reproduction method. It verifies that the print is an authentic giclée reproduction, produced using museum-grade materials and the latest printing technology.

Each piece is created with the express permission of the artist, who receives a commission for every print sold.

All artwork is exclusive to Giclée Makers and cannot be found elsewhere in the USA. We regularly update our collection with new releases, so check back often to grow your personal gallery.

FAQ