Shipping Policy

At Giclée Makers, we take great care in crafting and delivering your fine art prints. This Shipping Policy outlines the details regarding order processing, shipping, and delivery to ensure a seamless experience for our customers.


1. Order Processing

  • Production Time: All orders are custom-made and handcrafted with the utmost attention to detail. Production typically takes up to 6 business days after your order is placed.
  • Once your order is completed, it will be carefully packaged and prepared for shipping.

2. Shipping Costs

  • Free Shipping: We offer free standard shipping on all orders within the continental United States.
  • For expedited shipping or international orders, additional charges may apply. Please contact us at arron@gicleemakers.com for custom shipping quotes.

3. Delivery Times

  • Standard Shipping: Delivery usually takes 5-7 business days once your order has been shipped.
  • Total Fulfillment Time: From order placement to delivery, expect a total time frame of up to 2 weeks.
  • Delivery timelines may vary depending on the destination, weather, and carrier operations.

4. Shipping Locations

  • Currently, we ship to all 50 U.S. states, including Alaska and Hawaii.
  • For international shipping inquiries, please contact arron@gicleemakers.com for assistance.


5. Packaging

  • Each print is carefully packaged to ensure it arrives in perfect condition.
  • Artwork is shipped in reinforced packaging for extra protection during transit.

6. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can use the tracking number to monitor the progress of your shipment directly on the carrier’s website.

7. Shipping Damages
We take every precaution to ensure your order arrives safely, but in the unlikely event your package is damaged during transit:

  • Please contact us immediately at arron@gicleemakers.com with photos of the damaged item and packaging.
  • We will arrange a free replacement for damaged items.

8. Lost or Delayed Shipments
If your package is delayed or lost in transit:

  • Contact us at arron@gicleemakers.com, and we will work with the shipping carrier to resolve the issue promptly.
  • We are not responsible for delays caused by the carrier but will do our best to assist you in resolving the matter.

9. Incorrect Shipping Information

  • Please ensure your shipping address is accurate at checkout.
  • Giclee Makers is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • If you notice an error in your address, contact us immediately at arron@gicleemakers.com.

10. International Shipping

  • For customers outside the U.S., please contact us for shipping availability and custom quotes.
  • International shipping times and costs vary depending on the destination.
  • Customs duties, taxes, and fees are the responsibility of the customer.

11. Holiday Shipping
Please note that during holiday seasons, shipping times may be extended due to high demand. We recommend placing your orders early to avoid delays.


12. Questions and Support
If you have any questions about our Shipping Policy or need assistance with your order, feel free to contact us:

  • Email: arron@gicleemakers.com
  • Phone: 480-526-3434

 

We are committed to ensuring your fine art prints arrive safely and in a timely manner. Thank you for choosing Giclee Makers!